How to Manage Gym Operations, Member Validity & Subscriptions
The Gym Operations screen provides fitness center owners and managers with a centralized dashboard to track member statuses, monitor upcoming renewals, view member medical emergency details, and initiate instant renewal outreach.
Prerequisites: What You Need Before You Start
- Your business profile category must be set to 'Gym / Fitness' in Business Settings.
- A registered InvGear business account with active gym operational access.
Standard Operating Procedure
Execute these 5 sequential steps to complete the workflow without compliance errors.
Navigate to Gym Operations
Step 1 of 5Open the InvGear sidebar and click 'Gym Operations' under the 'FITNESS & GYM' section (or directly visit /business/gym).
Review Validity Metrics at a Glance
Step 2 of 5Inspect the top statistics cards: Total Members, Active Members, Expiring in 7 Days, and Expired Members. These real-time numbers highlight immediate revenue opportunities.
Filter and Search Members
Step 3 of 5Use the live search bar to search by member name, mobile number, member ID, or blood group. Switch the status filter between 'All', 'Active', 'Expiring Soon', and 'Expired'.
Add a New Gym Member
Step 4 of 5Click the '+ Add Member' button in the top right. Fill in their full name, mobile number, email, blood group, emergency contact name and phone number, and physical address.
Take Immediate Renewal Action
Step 5 of 5For members marked as 'Expiring Soon' or 'Expired', click the green WhatsApp icon to dispatch a personalized reminder with payment details.
Screen Controls & Button Reference
Summary of actions and interactive elements available on this screen.
| Control / Button | Purpose & Action |
|---|---|
| Status Filter Pill | Toggle between Active, Expiring Soon, Expired, and No Plan members. |
| WhatsApp Action Button | Launches WhatsApp with pre-drafted renewal templates. |
| Invoice Icon | Directly open or generate a fitness package invoice for this member. |
| Prebuilt Packages Panel | Add pre-tested gym plans (1M, 3M, 6M, 1Y) into your inventory with SAC 999723. |
Pro Tips for Maximum Productivity
- Check the 'Expiring in 7 Days' filter every Monday morning to contact members before their plan lapses.
- Always input the member's WhatsApp-enabled mobile number with or without the country code—the system formats it automatically.
- Use Member IDs (e.g., GYM-001) for quick check-ins at your front reception desk.
Statutory & GST Compliance Notes
- ✓Fitness club and gym memberships fall under GST Services Accounting Code (SAC) 999723.
- ✓The standard GST rate on gym memberships in India is 18% (9% CGST + 9% SGST).
Frequently Asked Questions
Quick answers to common questions about using this screen.