Client CRM 4 min read• Updated October 2026

How to Manage Customers, GSTIN Validation & Customer Ledgers

Maintain a clean, organized client database. Track total invoiced amounts, open dues, payment history, and download comprehensive ledger statements with a single click.

Guide Overview & Quick Facts
Screen Guide
Estimated Time 4 min read
Steps to Complete 5 Action Steps
Target Workspace ScreenCustomers & Ledgers
Path: /business/customersOpen This Screen in InvGear

Prerequisites: What You Need Before You Start

  • Registered business account.
Step-by-Step Instructions Box

Standard Operating Procedure

Execute these 5 sequential steps to complete the workflow without compliance errors.

5 Steps Total
1

Open the Customers Directory

Step 1 of 5

Navigate to Sales > Customers in the left navigation sidebar.

2

Add a Customer

Step 2 of 5

Click '+ Add Customer'. Input Company Name, Contact Person, Email, Phone, Billing Address, and Shipping Address.

3

Enter GSTIN for B2B Clients

Step 3 of 5

Input their 15-digit GSTIN. InvGear verifies the structure and extracts the state code for automated tax application.

4

Review Customer Financial Summary

Step 4 of 5

Click any customer row to inspect their complete transaction history, unpaid invoices, credit notes, and net balance.

5

Export Customer Ledger

Step 5 of 5

Click 'Statement of Account' to generate a date-filtered ledger statement ready to email to your customer's accounts department.

Pro Tips for Maximum Productivity

  • For Gym businesses, customer records double as Member Profiles with fields for emergency contact, blood group, and subscription validity.

Frequently Asked Questions

Quick answers to common questions about using this screen.

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