Recharge and Bill Payment

All sales of Recharge / subscription/ Installation charges all are final and there will be no refund or exchange permitted. Please be advised that You are responsible for the mobile number or DTH account number Or cable subscription you purchase Recharge for and all charges that result from those purchases. We( are not responsible for any purchase of Recharge for an incorrect mobile number or DTH account number.

However, in a case where a transaction has been completed by you on the Site, and money has been charged to your card or bank account but a Recharge has not delivered within 24 hours of your completion of the transaction then you may inform us by sending us an email on or posting us a message on the Contact US page (optional) . In such a scenario you will be entitled to a full refund.

We request you to include in the email the following details -

  • Mobile number or DTH account number, operator name
  • Recharge value
  • Transaction date
  • Order Number

Our Team shall investigate the incident and if it is found that money was indeed charged to your card or bank account without delivery of the Recharge then you will be refunded the money within 7 working days from the date of the receipt of your email.

Business Service

For business managed with us we provide 30 days free service if your made payment this time then it will be refunded fully. After 30 days if you apply for refund then it will be refunded with in 3-5 working days after deducting the appropriate service charge.